Working For Queenslanders recognises the importance of protecting the privacy of Queenslanders. Working for Queenslanders adheres to the Australian Privacy Principles and the Privacy Act. You can read a copy of the Privacy Principles here.
We collect, hold, use and disclose personal information to carry out our functions or activities under the Privacy Act 1988 (Privacy Act) in accordance with our purpose statement.
Collection of your personal information
We usually collect personal information from you when we are conducting community campaigns to achieve outcomes in accordance with our purpose statement. These personal details may include your name, address, social media profiles, contact phone number(s) and/or email addresses.
We sometimes collect personal information from a third party where you indicate an interest in being involved in relevant campaigns that are sponsored or led by Working for Queenslanders.
We also collect personal information through our websites and social networking services such as Facebook and Twitter. We use this information to improve our activities on your behalf, inform campaign and community activities, our website and receive feedback from supporters and the community.
We don’t disclose sensitive information about you unless you agree, or would reasonably expect us to in order to conduct our usual functions and activities on your behalf.
All efforts are made to house and store information in secure Australian data centres, however some vendors whom we have service agreements with utilise overseas data centres to conduct their business on our behalf. Where this occurs vendors are required contractually to satisfy our privacy policies as part of the service agreement.
Accessing and correcting your personal information
If you ask, in most cases we must give you access to the personal information that we hold about you, and take reasonable steps to correct it if we consider it is incorrect. You can login to the Working for Queenslanders website to amend or remove your personal details, or you can contact us to request us to amend or remove your details using the contact details below.
How to make a complaint
You can complain to us in writing about how we have handled your personal information. We will respond to the complaint within 30 days.
Contact us on:
0730176165 or by email: [email protected]
Information specific to opinion polling
Working For Queenslanders operates its own public opinion research program utilising both trained staff for live interviews conducted through our call centre, and an automated Interactive Voice Response system. All survey research undertaken by Working For Queenslanders strictly adheres to the requirements of the Telecommunications Act.
In terms of phone polling, Working for Queenslanders goes above and beyond national privacy requirements by automating the removal of personally identifiable information of all research respondents at the time of polling. Phone numbers of survey respondents are decoupled from the answers provided by respondents during the actual data collection stage.
Working For Queenslanders only conducts surveys between the hours of 5:00 pm and 8:00pm on weekdays, and between 11:00am and 5:00 pm on Saturdays. In very rare circumstances, Working For Queenslanders may conduct research on Sundays between the hours of 12:00pm and 4:00pm. We do not conduct survey research on Public Holidays, and we avoid wherever possible, conducting research during major cultural events such as State of Origin or season finales of popular television programs.
Phone numbers used for survey research undertaken by Working For Queenslanders come from commercial phone number providers.
Frequently Asked Questions:
“I’m on the Do Not Call Register – why am I getting surveyed?”
The Do Not Call Register is a national system for stopping and reducing unwanted telemarketing calls, where a firm or entity calls you in an unsolicited attempt to sell you some commercial product or service. Public opinion research of the type conducted by Working For Queenslanders is permitted to call numbers listed on the Do Not Call Register.
“Some people call this push polling”
“Push polling” is a derogatory and entirely false accusation often levelled against public opinion researchers by politicians and others that don’t like what Queenslanders actually believe about issues. Allegations of “Push Polling” are the UFO of political spin – many say they’ve seen one, yet none have ever been found.
Push Polling is not actually research, but a form of political telemarketing where an unethical organisation would call people to push rumour and innuendo under the guise of research. An example would be a call saying “John Citizen, the Member for Patagonia, makes kitten stew every Thursday evening – do you approve or disapprove of John 'kitten eating' Citizen?”.
The results of this question would be irrelevant – the purpose would be to get people to believe that the Member for Patagonia eats kittens, is an awful person, and you should not vote for them at the next election.
The logistics of push polling – let alone its defamatory nature and extraordinarily poor ethics – explain its UFO style existence. There are nearly 3 million Queenslanders on the electoral roll. A standard state wide poll of Queensland samples around 2000 random people from across the entire state. That is seven hundredths of one percent of Qld voters. It doesn’t even make mathematical sense.
Accusations of push polling generally come from people that do not like the actual opinions that Queenslanders have been found to believe, or come from people that know very little about polling and appear happy to advertise it widely.
“Can I contact you about your polling or privacy?"
Yes, you can – either by phone on
0730176165 or by email: [email protected]